Autoquake.com - Privacy policy, Terms and conditions, Visitor agreement

• Visitor agreement
• Privacy policy
• Terms and conditions

Visitor's Agreement

1. Acceptance of Terms

Welcome to the Visitors Agreement for Autoquake.com ("Agreement.). By using the Autoquake.com ("Autoquake.com", "we," "us," or "our") website, www.autoquake.com, and Service, you agree to abide by the Agreement and by our Privacy Policy. These are legally binding agreements between you and Autoquake.com. If you do not agree to be bound by the Agreement you must immediately stop using the website and services.

From time to time, we may modify the terms and conditions of the Agreement without prior notice. If we do so, we will post the amended Agreement on the Sites. It is your responsibility to review the Agreement regularly to determine whether it has been changed. If you continue to use the Service after any amendments are posted, you agree to accept the Agreement as amended.

If you are under 18 years old, you may only use the Autoquake.com website and services with the involvement of a parent or guardian.

Effective date: 27 November 2007

2. Description of Service

Autoquake.com allows businesses to sell cars directly to consumers through marketplaces such as eBay and classifieds. Autoquake.com offers an end-to-end solution to the customer from pick-up of the cars from the seller to delivery to the buyer in the UK. We clean the cars, photograph them, create attractive online listings, store the car and handle the sales process and payment. It also offers ancillary services such as financing and warranties (the "Service").

3. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to Autoquake.com, to understand our practices.

4. Access to Autoquake.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will make best effort to limit the frequency and duration of any such suspension or restriction.

5. Your conduct

You acknowledge and agree not to use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way; to send, use, reuse, disseminate or copy any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; to cause annoyance, inconvenience or needless anxiety. You understand and agree that you, and not Autoquake.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You acknowledge and agree not to use the website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

6. Intellectual Proprietary Rights

You acknowledge and agree that the website and Service uses and contains proprietary and confidential technology and information owned and operated by or licensed to Autoquake.com., and protected by applicable intellectual property and other laws and international treaties.

All content and any portions of listings of this website is the exclusive property of Autoquake.com and is protected in accordance with English law and subject to the exclusive jurisdiction of the English Courts and international copyright, authors-rights and database right laws. You acknowledge and agree not to extract and/or re-utilise, reproduce, duplicate, redistribute, republish, copy, sell, resell, transmit, display, download, alter any portion of it, adapt, broadcast or transmit any text, images, graphics, logos, images, audio clips, digital downloads, data compilations or otherwise exploited for any commercial purpose any content or any portions listings, including product listings, descriptions, or prices of this website, source code or software. You acknowledge and agree not to utilise any data mining, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any parts of this website without the written consent of Autoquake.com.

AUTOQUAKE, and THE AUTOQUAKE LOGO and other marks indicated on our website are trademarks or registered trademarks of Autoquake.com Inc. in the United Kingdom, European Union and/or other jurisdictions. Without Autoquake.com's prior permission, you agree not to display or use in any manner the Autoquake.com Trademarks.

If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately at copyright@autoquake.com. Once this procedure has been followed, Autoquake.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

You acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by Autoquake.com or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

7. Links

The Autoquake.com website contains links to third-party websites that are maintained by others. These links are provided solely as a convenience to you and not as an endorsement by the Company of the contents of such third-party websites. You acknowledge and agree that that Autoquake.com under no circumstances is responsible for the content or accuracy of materials on such third-party websites. You further acknowledge and agree that Autoquake.com shall not be responsible or liable, directly or indirectly, for any damage, loss or injury caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. You should carefully review their terms and conditions and privacy statements and other conditions of use. If you decide to access linked third-party websites you do so at your own risk.

8. Advertising

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Autoquake.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

9. Buying

The information contained in our listing descriptions is for information purposes only. Autoquake.com makes every effort to provide listing descriptions that are accurate, correct and objective and, that the descriptions fairly and adequately depict the type, condition and image of vehicles at the time of sale. However, we give no warranties, conditions, guarantees or representations, express or implied, as to the completeness, accuracy, comprehensiveness or verification of the advice and information related to the goods or services contained on the Website or any website to which it is linked; to the condition or suitability of goods; to the content of the advertisements for vehicles included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such vehicles; or to the completeness of the results of any search of our database or that the vehicles selected by the search are the only vehicles on our database which might meet the searcher's requirements. When using our website or our Services you acknowledge and agree that you and not Autoquake.com are liable for any claims or losses of any nature, arising indirectly or directly from purchasing a vehicle solely based in the information provided in our listing description.

Autoquake.com welcomes you to visit our premises to physically see, inspect, and test drive the vehicle that you are considering for purchase.

You acknowledge and agree that the car will not be released to you until all funds have cleared. You understand that the legal title of the vehicle will be passed from the Seller to you at the point of cleared funds.

10. Termination

Termination of your Autoquake.com account includes without limiting our other remedies, we may limit your activity on the Site, immediately issue a warning, suspend or terminate your account, including the removal of access to all offerings within the Service, the deletion of your password and all related information, files and content associated with or inside your account or any of your item listings and barring of further use of the Service: (a) if you breach this Visitor Agreement or the documents incorporated by reference; (b) if, despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or (c) if we believe that your actions may cause us financial loss or legal liability; (d) requests by law enforcement or other government agencies, (e) a request by you (self-initiated account deletions); (f) unexpected technical or security issues or problems; (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. Further, you agree that all terminations for cause shall be made in Autoquake.com sole discretion and that Autoquake.com shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service.

11. Customs

When ordering goods and services from Autoquake.com for delivery overseas you may be subject to import duties and taxes, which are levied once the item reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Autoquake.com your transaction will take place in the UK and as such you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

12. Indemnity

You agree to indemnify and hold harmless that Autoquake.com (including its officers, directors, employees, agents, subsidiaries, and affiliates) will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any corruption or loss of data, goodwill, wasted expenditure or reputation, business interruption, or any special, indirect or consequential damages even if Autoquake.com has been advised of the possibility of such damages (however arising, including negligence), liability claim or demand, including reasonable legal, expert and accounting fees, costs and expenses arising out of or relation to (a) your use or the inability to use the Website or the Service (b) any other breach of this Visitor Agreement by you or (c) any breach of your representations and warranties set forth above that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of services by us to you was formed. Autoquake.com does not limit in any way our liability by law for death or personal injury, pain and suffering or emotional distress caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

You agree to indemnify and hold harmless Autoquake.com from any claim, suit, action, demand, loss, and damages, including without limitation reasonable legal, expert and accounting fee, costs, and expenses, made or incurred by any third party arising out of your breach of this Visitor Agreement or relating to your use of the service, your use of content accessed from the sites or service, your violation of this Visitors Agreement, and/or your violation of any law or the rights of a third-party.

13. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

The Service and the Website (including any software) is provided on an "as-is" and "as available" basis. Any use of the Service is at your own risk. To the maximum extent permitted by applicable law, Autoquake.com and its subsidiaries, affiliates, officers, directors, employees, agents, and licensors expressly disclaims all warranties, whether express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title. Autoquake.com makes no representation or guarantee that the Service will be free from loss, damage, destruction, corruption, interference, viruses, worms, bugs, trojan horses, attacks, hacking, or other security breaches; and Autoquake.com' disclaims any liability relating thereto. Autoquake.com cannot guarantee and do not promise any specific results from use of the Service and the Website. No advice or information, whether oral or written, obtained by you from us, or from or through the Website or the Service shall create any warranty not expressly stated herein.

The Service may be unavailable from time to time for maintenance or other reasons. Under no circumstances shall Autoquake.com be held liable for any error, omission, interruption, deletion, loss, corruption, defect, delay, theft, destruction, unauthorized access to, or alteration of communications, or any other delay or failure in performance. Without limiting the foregoing, Autoquake.com shall not be held liable for any problem, technical malfunction, or failure of the Internet or any telecommunications equipment, network, or line, traffic congestion on the Internet or at any website or combination thereof, computer online system, server or provider, computer or other equipment, e-mail, media player, or other software or hardware - whether resulting from technical problems, traffic congestion on the Internet or at any Website or combination thereof, or any other reason. Autoquake.com shall not be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond Autoquake.com's reasonable control, including without limitation other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heating, lighting, or air conditioning. Autoquake.com world shall not be held liable for any loss, damage, injury, or death of any person, or any loss or damage to any computer or other equipment, resulting directly or indirectly from participation in the Service, from accessing or using Content or other materials in connection with the Service, and/or from any other reason set forth herein. Without prior notice, Autoquake.com may modify, suspend, or discontinue any part of the Service (including any Content) or your use of them; and in the event Autoquake.com does so, it will not be liable to you or any third party.

14. Governing law and jurisdiction

You acknowledge and agree that the Agreement and the relationship between you and Autoquake.com shall be governed in accordance with English law and subject to the exclusive jurisdiction of the English Courts without regard to its conflict of law principles. You agree to personal jurisdiction of the English Courts.

15. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Privacy Policy

Welcome to the privacy policy ("Privacy Policy") for Autoquake.com. Your privacy is very important to us. Please read this Privacy Policy to learn about the ways in which we use and protect your personal information. This Privacy Policy applies to the www.autoquake.com website (the "Site").

This policy covers how Autoquake.com treats personal information that Autoquake.com collects and receives, including information related to your past use of Autoquake.com's products and services. By accepting this Privacy Policy and the Visitors Agreement, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. If you do not agree to all these terms and conditions, please do not provide us with any information and do not use Autoquake.com.

Effective Date: August 31, 2006.

1. Information We Collect

Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalized experience. We only collect personal information about you that we consider necessary for this purpose.

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, financial information and other personal information as indicated by the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.

Under some circumstances we may require some additional financial information, such as, but not limited to, credit card details if you are registering to sell on the Site or to registering to use our financial services. We use this financial information to help verify your name, address, and other information. We may also use this information to charge you for your use of our services.

We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which links on our site you follow, browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Site. "Cookies" are pieces of information, small files placed on your hard drive by your web browser between visits of our site that assist us in providing customised services and to help promote safer trading. We also offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently while you are using the Site. Cookies can also help us provide information which we tailor to your interests. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently while you are using the Site. Cookies don't reveal personal information; the only personal information a cookie can contain is information you supply yourself. Cookies can't read unrelated data off your hard drive.

To help us keep track of how many users are visiting particular pages within our website, and how many users are accessing particular listings that we distribute, we may place a small file, called a web beacon, on some of our pages and on some of the listings we distribute. These web beacons allow us to track the number of users that view our pages and our listings, but they don't reveal any personally identifying information about individual users.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page or an ad created by a user or partner, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

If you establish a credit account with us to pay the fees we charge, we collect some additional information, including but not limited to a billing address, a credit card number and a credit card expiration date. We do not store credit card information except, for reference purposes only; we may store the last 4 digits of credit card numbers.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you register for Autoquake.com (a) on another web site, or (b) use a web site providing a service for Autoquake.com, or (c) a web site that helps facilitate your activity on Autoquake.com, that web site may provide personal information about you and your transactions back to Autoquake.com.

2. Our Use of Your Information

We use information in the files we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, provide customer support, troubleshoot problems and enforce our Visitors Agreement and policies. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.

To make use of certain features on our site, visitors need to provide limited information about themselves and their interests so that we can tailor the information we provide to their needs. For example, to help you find the car you want close to home, we need to know what kind of car you're looking for and your postal code. We ask you to provide this information when you perform a search. We use this information to help you find the car you're looking for. If you find a listing that interests you and elect to send the seller an email through our website, we'll share with the seller the contact information you supply through our online "Email Seller" form.

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Visitors Agreement and reading this Privacy Policy, you expressly agree to receive this information.

3. An Important Note About Children

Our services are not available to children and we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian.

4. Our Disclosure of Your Information

As a matter of policy, Autoquake.com will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information:

(1) We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number are never disclosed to third party advertisers.

(2) Autoquake.com cooperates with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials such as a the Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information such as name, address, telephone number, email address, User ID history, and bidding and listing history about you as we, in our sole discretion, believe necessary or appropriate. Further, we can (and you authorise us to) disclose your User ID, name, address, telephone number, email address, and company name to Autoquake.com under a confidentiality agreement as we in our sole discretion believe necessary to share information in order to prevent, investigate, or take action regarding illegal activity, suspected fraud, situations involving potential physical threats to any person, violations of our Visitors Agreement, intellectual property infringement or other unlawful activities.

We respond to verified requests (subpoenas, search warrants, court orders, or other legal process) from law enforcement or other government officials relating to a criminal investigation of alleged illegal activity, or to establish or exercise our legal right or defense against legal claims.

(3) At times we may retain third parties to analyze data we collect, including Personal Information, safely to help us improve our products and our Web site . In addition, if you order a product or service from us, we may provide Personal Information to suppliers and other third parties to enable delivery of such product or service. These third parties are not authorized by us to use your Personal Information in any way. To help us do this, we may measure the effectiveness of our web presence by determining what you clicked on to get to our site. To help us do this, we may measure statistics to personalize your Web site experience, as well as to evaluate statistics about usage of the Web site. Information about your computer may also be collected and linked to your Personal Information. This is to ensure that our Web site presents the best web experience for visitors, and that they are effective information resources.

We cannot ensure that all of your communications with Autoquake.com and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we cannot guarantee, and you should not expect, that your personally identifiable information or communications with Autoquake.com will always remain private.

We reserve the right to transfer information about you to a successor in interest that acquires the right to such information by acquiring the Service, acquiring Autoquake.com or substantially all of Autoquake.com's assets, or merging with Autoquake.com. In any of these events, Autoquake.com will notify you before information about you is transferred and becomes subject to a different privacy policy.

5. Links

This site contains links to other sites. We will make every effort to link only to sites that share our high standards and respect for privacy. We are not responsible for any other Websites, their respective privacy practices, or privacy policies to find out how they treat your personal information. When you visit or access any third-party site, you are subject to that site's privacy policy and terms and conditions.

6. Control of Your Password

You are responsible for all actions taken with your User ID and password, including those actions that result in fees being charged to your account. Therefore we strongly recommend that you do not disclose your Autoquake.com password to any third parties. If you choose to share your User ID and password or your information with third parties when necessary for you to do so for them to provide you with additional services, you are responsible for all actions taken with your User ID and password and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Whenever there is any risk that your password or account has been compromised for any reason, you should immediately change your password as detailed in Section 6 below and check recent activity on your account.

7. Accessing, Reviewing and Changing Your Personally Identifiable Information

We offer you the ability to review and change the information you submit to us by logging into the Site and entering in the new information yourself or by sending us an email to privacy@autoquake.com. Upon your written request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, please contact us at privacy@autoquake.com. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law. We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Visitor Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests. New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.

8. Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are bidders, buyers or sellers on the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since Autoquake.com does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

9. Security

Autoquake.com has implemented reasonable security measures in order to protect both personal information from loss, misuse and unauthorized access, disclosure, alteration. We limit access to personal information about you to employees who we believe reasonably need that information to provide products or services to you. Our employees are made aware of and are accountable for compliance with these procedures. All Member accounts are password-protected. We go to great lengths to protect the account information that you have provided us. Access to this information is limited to only the Autoquake.com employees who need it in order to perform their job function, such as customer service representatives. However, please note that we do not guarantee account security. Hardware or software failure and other factors may lead to a security breach. If you have any questions about this, please contact us at privacy@autoquake.com.

10. Changes in our Privacy Policy

As we update and expand our services, this Privacy Policy may change to accurately reflects the regulatory environment and our own data collection and disclosure practices so it is your responsibility to refer back to it periodically.

Autoquake.com terms and conditions

Effective date: 26 June 2008

1. Acceptance of Terms

Welcome to the Terms and conditions for Autoquake.com ("Agreement".). By using the Autoquake.com ("Autoquake.com", "we," "us," or "our") website, www.autoquake.com, and Service, you agree to abide by the Agreement and by our Privacy Policy. These are legally binding agreements between you and Autoquake.com.

2. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to Autoquake.com, to understand our practices.

3. Access to Autoquake.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will make best effort to limit the frequency and duration of any such suspension or restriction.

4. Your conduct

You acknowledge and agree not to use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way; to send, use, reuse, disseminate or copy any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; to cause annoyance, inconvenience or needless anxiety. You understand and agree that you, and not Autoquake.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You acknowledge and agree not to use the website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

5. Placing your Order and Order Acceptance

The information contained in our listing descriptions is for information purposes only. Autoquake.com makes every effort to provide listing descriptions that are accurate, correct and objective and, that the descriptions fairly and adequately depict the type, condition and image of vehicles at the time of sale. However, we give no additional warranties, conditions, guarantees or representations, express or implied, as to the completeness, accuracy, comprehensiveness or verification of the advice and information related to the goods or services contained on the Website or any website to which it is linked; to the condition or suitability of goods; to the content of the advertisements for vehicles included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such vehicles.

When using our website or our Services you acknowledge and agree that you and not Autoquake.com are liable for any claims or losses of any nature, arising indirectly or directly from purchasing a vehicle solely based in the information provided in our listing description.

Autoquake.com welcomes you to visit our premises to physically see, inspect, and test drive the vehicle that you are considering for purchase. You should also note important information about the condition of your car, summarised in the Fair Wear and Tear guide.

Please note that the Order Acknowledgement sent via email or communicated in any other form is simply an acknowledgement that your order has been received by Autoquake.com; it does not indicate that we have accepted your order and does not form a binding contract. Acceptance of your order will take place only when we release the vehicle to you in accordance with our vehicle handover process. Until we handover the vehicle no contract will have been formed between you and us.

You acknowledge and agree that the car will not be released to you until all funds have cleared or the relevant funds are guaranteed from your card issuer or finance provider. You understand that the legal title of the vehicle will be passed from the Seller to you at the point of cleared funds.

None of the above effects your statutory rights for a customer buying a vehicle as a consumer.

6. Car Reservation

If you reserve a vehicle with a £100 deposit you have 3 days to book a viewing / pay 10% deposit otherwise, it will be re-listed on the Autoquake website on the 4th day and made available for general sale.

£100 deposit is fully refundable unless you have made bulk reservations where we may reserve the right not to refund all.

7. Appointment Cancellation Charges

Customers are advised that in booking an appointment they are reserving an exclusive time with Autoquake to see the car they have reserved. Autoquake guarantees that you have exclusive access for 3 days from when you make your deposit. If you can't make the appointment for any reason we require 24 hours noticefor cancellation of the viewing. In the case that we are not notified and the customer fails to show up we will retain the £100 deposit.

8. Pricing Errors

Whilst we try to ensure that all the prices on Autoquake.com's website and other websites we may use as marketing channels are accurate, errors may occur. If we discover an error in the price of the goods you have ordered we will inform you as soon as reasonably possible. You will then be given the option of re-confirming your order at the correct price or canceling your order.

If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you by email.

If you decide to cancel your order after we have informed you of a pricing error and you have already paid for the goods, we will give you a full refund as soon as reasonably possible (and in any event within thirty (30) days of cancellation).

9. Returns

Autoquake.com operate a Returns Policy ('Money Back Guarantee') to benefit its customers and ensure you have the protection offered by the UK Distance Selling Regulations. The Money Back Guarantee only applies to a private purchase for personal use and not to anyone purchasing as or working as a motor trader or dealer.

A customer who wishes to apply for a Return needs to contact Autoquake.com within seven business days of taking receipt of your car. The customer is required to return the vehicle to the relevant Autoquake.com centre at a pre-agreed date and time.

Once safe receipt of the vehicle has been established by the Company a refund will be processed. This refund will be executed in the same way that payment was originally made. Should any of the conditions described in this policy not be met then the deductions specified will be made from the refund.

The car should be returned in the same condition as it was delivered. Specifically, the mileage of the returned car should be no more than 500 miles above what it was at the time of purchase.

The transaction fee is not refundable.

Any warranty purchased will be cancelled and the fee will be returned to the customer.

If the customer has committed to a finance option, there may be early termination fees. Autoquake.com does it's best to avoid this and only applies this if the finance provider charges such a fee.

The V5 registration document must be returned as soon as you receive it from DVLA. Autoquake.com reserves the right to purchase the road fund license for the returned vehicle at the refundable value.

The customer must ensure that the car is returned with the same items that it was sold with. This includes (but is not restricted to): service packs, manuals, locking wheel nuts, entertainment systems, tools & keys.

10. Links

The Autoquake.com website contains links to third-party websites that are maintained by others. These links are provided solely as a convenience to you and not as an endorsement by the Company of the contents of such third-party websites. You acknowledge and agree that that Autoquake.com under no circumstances is responsible for the content or accuracy of materials on such third-party websites. You further acknowledge and agree that Autoquake.com shall not be responsible or liable, directly or indirectly, for any damage, loss or injury caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. You should carefully review their terms and conditions and privacy statements and other conditions of use. If you decide to access linked third-party websites you do so at your own risk.

11. Advertising

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Autoquake.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

12. Termination

Termination of your Autoquake.com account includes without limiting our other remedies, we may limit your activity on the Site, immediately issue a warning, suspend or terminate your account, including the removal of access to all offerings within the Service, the deletion of your password and all related information, files and content associated with or inside your account or any of your item listings and barring of further use of the Service:

• (a) if you breach this Terms and conditions or the documents incorporated by reference;
• (b) if, despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or
• (c) if we believe that your actions may cause us financial loss or legal liability;
• (d) requests by law enforcement or other government agencies,
• (e) a request by you (self-initiated account deletions);
• (f) unexpected technical or security issues or problems;
• (g) engagement by you in fraudulent or illegal activities, and/or
• (h) nonpayment of any fees owed by you in connection with the Services.

Further, you agree that all terminations for cause shall be made in Autoquake.com sole discretion and that Autoquake.com shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service.

13. Customs

When ordering goods and services from Autoquake.com for delivery overseas you may be subject to import duties and taxes, which are levied once the item reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Autoquake.com your transaction will take place in the UK and as such you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

14. Indemnity

You agree to indemnify and hold harmless that Autoquake.com (including its officers, directors, employees, agents, subsidiaries, and affiliates) will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any corruption or loss of data, goodwill, wasted expenditure or reputation, business interruption, or any special, indirect or consequential damages even if Autoquake.com has been advised of the possibility of such damages (however arising, including negligence), liability claim or demand, including reasonable legal, expert and accounting fees, costs and expenses arising out of or relation to (a) your use or the inability to use the Website or the Service (b) any other breach of this Terms and conditions by you or (c) any breach of your representations and warranties set forth above that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of services by us to you was formed. Autoquake.com does not limit in any way our liability by law for death or personal injury, pain and suffering or emotional distress caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

You agree to indemnify and hold harmless Autoquake.com from any claim, suit, action, demand, loss, and damages, including without limitation reasonable legal, expert and accounting fee, costs, and expenses, made or incurred by any third party arising out of your breach of this Terms and conditions or relating to your use of the service, your use of content accessed from the sites or service, your violation of this Terms and conditions, and/or your violation of any law or the rights of a third-party.

15. Intellectual Proprietary Rights

You acknowledge and agree that the website and Service uses and contains proprietary and confidential technology and information owned and operated by or licensed to Autoquake.com Ltd., and protected by applicable intellectual property and other laws and international treaties.

All content and any portions of listings of this website is the exclusive property of Autoquake.com and is protected in accordance with English law and subject to the exclusive jurisdiction of the English Courts and international copyright, authors-rights and database right laws. You acknowledge and agree not to extract and/or re-utilise, reproduce, duplicate, redistribute, republish, copy, sell, resell, transmit, display, download, alter any portion of it, adapt, broadcast or transmit any text, images, graphics, logos, images, audio clips, digital downloads, data compilations or otherwise exploited for any commercial purpose any content or any portions listings, including product listings, descriptions, or prices of this website, source code or software. You acknowledge and agree not to utilise any data mining, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any parts of this website without the written consent of Autoquake.com.

AUTOQUAKE, and THE AUTOQUAKE LOGO and other marks indicated on our website are trademarks or registered trademarks of Autoquake.com Inc. in the United Kingdom, European Union and/or other jurisdictions. Without Autoquake.com's prior permission, you agree not to display or use in any manner the Autoquake.com Trademarks.

If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately at copyright@autoquake.com. Once this procedure has been followed, Autoquake.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

You acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by Autoquake.com or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

16. Governing law and jurisdiction

You acknowledge and agree that the Agreement and the relationship between you and Autoquake.com shall be governed in accordance with English law and subject to the exclusive jurisdiction of the English Courts without regard to its conflict of law principles. You agree to personal jurisdiction of the English Courts.

17. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.